Cloud Compliance
Salesforce-Native · AppExchange Certified
Save $1,400 Per Privacy Request.
Privacy rights requests are skyrocketing. Manual responses are error-prone, expensive, and slow. Automate Right to be Forgotten, Data Portability, and DSARs in Salesforce. Pre-built processes. 100% native. Deliver in one click.
$1,400
avg cost per DSAR
Gartner Research
30 Days
GDPR response deadline
€20M fine for non-compliance
2 Weeks
average go-live
Pre-built processes
1 Click
request fulfillment
Automated workflows
Privacy requests are rising. Manual processes are breaking.
GDPR Article 17 gives customers the right to deletion. CCPA requires data portability. Every request costs $1,400 manually. Deadlines are tight. Errors are expensive.
The Cost Burden.
$1,400 per DSAR. Some cost $28,000. (Gartner)

Finding all customer data across standard objects, custom objects, files, field history, and related records takes days. Exporting in a usable format takes more time. Manual processes don't scale.

"Manual scripting for data deletion is laborious and labor-intensive work."— Enterprise Architect, Finnish Insurance
The Deadline Trap.
30 days to respond. €20M fine for non-compliance. (GDPR Article 83)

Financial services customers have running contracts that block deletion. Some records must be anonymized, not deleted. Different rules apply across EU, UK, California, Brazil, India. Complexity multiplies risk.

"One application is rejected, another is contract activated. We cannot anonymize because of the running contract."— GDPR Lead, Mercedes-Benz Mobility
The Audit Gap.
No proof of compliance = no compliance. (GDPR Article 30)

Manual processes leave no audit trail. You cannot prove what was deleted, when, and why. Regulators require Records of Processing Activities. Custom code requires maintenance. Salesforce changes; your code breaks.

"Taking data out is always something that can be quite anxious about it and do it rightly. As a former DBA I know."— Enterprise Architect, European Insurance Company
Before Automation → After Automation
Before

Weeks of manual work. $1,400 per request. Missed deadlines. Compliance exposure. No audit trail.

→
Privacy Rights

Pre-built processes. One-click fulfillment. 360° audit trail. Native Salesforce. No code required.

→
After

Requests fulfilled in hours. 90% cost reduction. Audit-ready. Scalable. Compliance confident.

How It Works
Pre-built. Native. Ready to deploy.
1
Receive Request

Request enters via web form, email, or privacy suite (OneTrust, etc.). Auto-creates case in Salesforce.

2
Auto-Discover Data

Finds all related records across objects. Applies business rules for running contracts, legal holds.

3
One-Click Fulfill

Delete, anonymize, or export based on request type. CSV, PDF, or JSON portability formats.

4
Audit & Close

Complete audit trail generated. Notification sent. Case closed. GDPR Article 30 compliant.

Norwegian Refugee Council — Multi-Rights Implementation
4
Rights Automated
2 Weeks
Implementation
360°
Audit Trail
GDPR
Compliant
Everything Privacy Teams Need for DSAR Automation
Six capabilities that turn privacy rights from a cost center into a competitive advantage.
Core Capabilities
🚫

Right to be Forgotten

Automated deletion with business rule exceptions. Handle running contracts, legal holds, and complex hierarchies. Cascade to related records safely.

📥

Data Portability

Export customer data in CSV, PDF, or JSON formats. Machine-readable for portability. Human-readable for access requests. All related records included.

🔄

Rectification & Restriction

Handle correction requests and processing restrictions. Workflow-driven approvals. Automatic notification to integrated systems.

🛠

Enterprise APIs

REST, Apex, and Invocable APIs for integration. Connect OneTrust, ServiceNow, or custom privacy portals. No technical debt.

📋

360° Audit Trail

Complete record of every action: who, what, when, why. GDPR Article 30 Records of Processing. Export-ready for regulator inquiries.

🛡

Zero External Movement

100% native Salesforce. Customer data never leaves your org. Process within Salesforce governor limits. No third-party risk.

How Privacy Rights Automation Compares
Feature CC Privacy Rights Manual Process Custom Development
Pre-built RTBF process ✓ ✗ ✗ (build)
Data Portability exports CSV, PDF, JSON Manual export Build required
Business rule exceptions ✓ (configurable) Ad-hoc Build required
OneTrust/privacy suite integration ✓ (native APIs) ✗ ✓ (build)
Complete audit trail ✓ Limited Build required
Implementation time 2 weeks Ongoing 4-6 months
Cost per request (at scale) ~$140 $1,400+ Variable
*Cost per request based on Gartner research for automated vs. manual DSAR processing at enterprise scale.
Questions From DPOs, Architects, and Privacy Officers
FAQ
Compliance
Does this cover GDPR Article 17 and CCPA deletion?
Yes. Pre-built processes for RTBF (Article 17), Data Portability (Article 20), Rectification (Article 16), and Restriction (Article 18). CCPA deletion and opt-out workflows included.
Integration
Can we integrate with OneTrust or other privacy suites?
Yes. Rich REST APIs enable bidirectional integration with OneTrust, TrustArc, ServiceNow, or custom privacy portals. Trigger Salesforce workflows from external requests.
Complexity
How do you handle running contracts that block deletion?
Configurable business rules identify running contracts, legal holds, and regulatory requirements. Anonymize where deletion isn't possible. Full exception tracking.
Safety
What about related records and referential integrity?
Intelligent cascade logic handles parent-child relationships, lookups, and hierarchies. Anonymization preserves referential integrity while removing PII.
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