Multi-region enabled
Build trust with region specific and local language privacy notices
Your leads, prospects and customers will appreciate the ease of understanding your privacy communication that is specific to their region, language and regulation. Cloud Compliance allows you to produce privacy content that can be as personal and transparent with your customers as you like.
Proof of acceptance
Secure evidence of acceptance for audit readiness
Legal and compliance teams can be assured that a proof of acceptance for every individual is available in Salesforce. Cloud Compliance uses Salesforce's standard Data Privacy Authorization object that does not count against your storage and thus saves you money.
Omni-channel enabled
Offer consisent and interactive privacy messaging across any channel
Your customers can understand your privacy messaging interactively through channels such as Einstein Chatbot, SMS/Text, your website and your mobile apps. A simple and humanized privacy experience can be enabled using video and other types of content.
Version control
Avoid policy fragmentation and keep track of previous versions
Keep a single active version across the enterprise for a uniform policy and disclosure experience. This also ensures that all past revisions are accessible for historic and audit readiness.
Business self-service
Enable the business to manage policy content without IT dependency
Privacy professionals will be able to operationalize and maintain their own privacy policies by simply creating and updating Salesforce records. Also, it's easy to customize your approval flows and access rights to suit your internal processes.