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Consent Management for Salesforce

Cloud Compliance's Consent Management provides a unified, enterprise-wide repository for customer consent and communication preferences built natively in Salesforce. Enable customers to control their opt-ins/opt-outs across all channels (email, phone, SMS, social), ensure consistent brand experience, and comply with GDPR, CCPA, CAN-SPAM, and other privacy regulations—all with a 100% on-platform solution.

Key Capabilities​

  • Unified Consent Repository: Centralize all consent and communication preferences across Sales, Marketing, and Support
  • Omni-Channel Enabled: Manage preferences for Email, Phone, SMS, Social, and other communication channels
  • Customer Self-Service: Branded Privacy Center allows customers to manage their preferences anytime, anywhere
  • Consent 360°: Automatically matches consent across Leads, Contacts, Users, and Personal Accounts via Individual records
  • Marketing Integration: Seamlessly sync with Marketo, Marketing Cloud, Pardot, and Mailchimp for compliant campaigns
  • Granular Segmentation: Segment preferences by brand, persona, business unit, or custom criteria
  • Compliance Ready: Meet GDPR, CCPA, CAN-SPAM, and anti-spam law requirements