Manage Tab – DSAR- Right to be forgotten

Updated on November 13, 2023
  • From the Manage tab, a user can directly create the case for cascade De-identification.
  • All the mapping related to the de-identification has to be configured from the Implement tab as explained above.
     
  • Click on the Add Button to create the case
  • Click on the View Button to view all the cases.
  • In the Data Subject field enter the salesforce ID of the parent Record.
  • Save the case
  • Go to the “Data subject records” related list.
  • Click on the “Populate Data Subject” button.
  • Background scripts will run and all the child and grandchild records related to the Account record will show up in the related list.


Note – In case of CC 2.29 version and onward RTBF feature allows user to select the mapping before populating the data.

  • Go to the “Data subject records” related list.
  • Click on the “Populate Data Subject” button, After that User can select the RTBF mappings of a particular object.
  • After Selecting the mapping, click on Select button
  • Background scripts will run and all the child and grandchild records related to the Account record will show up in the related list.
  • Status is “Awaiting Processing” as the de-identification is yet to be processed.
  • Select the drop-down list near the “Populate data Subject” button and click on the “Process Records”.
  • Now the status has changed to “Processed”.
  • You can check the deidentified records according to the mapping.

Note: In a similar way you can de-identify any records of any object by mapping them in the hierarchy.

Cloud Compliance
Privacy Overview

This website uses cookies to provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team understand which sections of the website you find most interesting and useful.