Cloud Compliance solutions for Salesforce

Every regulation points to your Salesforce org.

GDPR, CCPA, HIPAA, and your auditors require the same three things: data minimization, retention policies, and privacy rights. Cloud Compliance automates all three, 100% natively.

Book a demo Watch a masking run

100% native AppExchange package
Security Review certified
3-week go-live

DataMasker · Run #4,127 · Full sandboxUAT-2 · org 00D5g00000

Masking 0 of 5,000,000 records 5.0M rec/hr

Contact2,410,000format-preservingQueued

Lead1,130,000format-preservingQueued

Case862,000semanticQueued

Opportunity410,000tier-preservingQueued

Account188,000format-preservingQueued

99M+

Records masked in 24 hours

5M/hr

Masking throughput

3 wks

Typical go-live

10+

Regulations covered

Trusted by leading enterprises

The exposure

The mandate your auditors already have.

What a routine audit of a normal Salesforce org finds, and what each finding costs when someone looks.

Compliance audit · findings summary

Salesforce org: production and full-copy sandboxes

Scope Contact, Lead, Case, Opportunity, Marketing CloudRegulations GDPR Art. 5, 17, 28, 83 · CCPA · HIPAA

Finding 01 · Critical

60%

Of organizations experienced a non-production data breach (Perforce State of Data Compliance, 2025)

Your sandbox has your customers' real data in it right now

Your last sandbox refresh pulled the full Contact database: names, dates of birth, Social Security numbers, health records. Your development team and offshore contractors have full query access. IT flagged it as standard procedure. GDPR does not have an exception for test environments.

“When we copy the data into full copy Sandbox, any developer who can get access, they can see everything, all the PII data.”
Enterprise Architect, US based Credit Union

Finding 02 · High

$1,524

Average cost of manually processing a single DSAR (Gartner, 2023)

One deletion request. Six hours. Across how many objects?

A customer emails "delete my data." Your privacy team opens Salesforce. There is no button. They start at Contacts. Then Cases. Then Contracts. Then Opportunities. Then Marketing Cloud. Each step is manual search, review, and deletion. Get a cascade wrong and you destroy related records. The 30-day GDPR clock started 10 days ago.

“We have a manual process for data deletion and is quite laborious.”
IT Product Owner, Swiss Construction Enterprise

Finding 03 · High

Of global annual revenue: maximum GDPR Article 83 penalty

Every expired record in your org is documented liability waiting to be found

You have retention policies. They are in a spreadsheet. Your org has Contact records from 2017, closed-lost deals from 2018, support cases from 2016. GDPR Article 5 requires data minimization. Your own database is evidence it is not happening. When an auditor subpoenas your Salesforce data, they do not need to look far.

“Taking data out is always something that can be quite anxious about. As a former DBA I know.”
Enterprise Architect, European Insurance Company

Remediation available: native, 3 weeks, no ApexPrepared for CISO · DPO · Salesforce Architect

The catch

So you look for a solution. That's when the real problem starts.

Cloud compliance solutions built natively inside Salesforce eliminate all three of the usual dead ends, without adding new attack surfaces or integration overhead.

ShieldSalesforce Shield encrypts at rest. Authorized users still see everything through the UI, SOQL, and reports, whether Shield is on or not.
Off-platformThird-party tools process your data on someone else’s server, creating new GDPR Article 28 obligations.
Custom ApexCompliance work in Apex takes months, requires ongoing maintenance, and still hits governor limits.

Three native apps

Three compliance gaps in every Salesforce org. Including yours.

Hover or tap a card to see the product at work. Three native apps: the fastest way to comply with GDPR, CCPA, and HIPAA directly inside Salesforce.

Sandbox masking

Sandbox DataMasker

Developers testing against production PII

Field-level format-preserving masking
Email suppression prevents delivery to real customers
REST API for Copado, Gearset, and GitLab pipelines
Contractors in sandboxes in hours, not weeks

Learn more Flip to see it run

Run #4,127 · Full sandbox UAT-2 5.0M rec/hr

Field

Production

Masked

Name

Priya Raman

Noor Ahmadi

priya.raman@hartwell.com

noor.ahmadi@example.test

Date of birth

14 Mar 1989

02 Jul 1988

SSN

512-38-4471

838-16-9024

Amount

$48,200

$47,150

ObjectsContact, Lead, Case, Opp, AccountEmail suppressionon · *.example.testPipelineCopado via REST

Learn more about DataMasker

Retention

Data Retention

Stale data is documented liability

Policy-based deletion and archiving
Cascade logic across related objects
70% storage reduction typical
Respects Master-Detail relationships

Learn more Flip to see policies

Retention policies · 6 active 70% reclaimed

Caseclosed > 6 years · archive then deleteCascade
Opportunityclosed-lost > 4 years · deleteCascade
Contactno activity > 3 years · anonymizeArt. 5
Leadunconverted > 2 years · deleteScheduled

Next runSun 02:00 · batchMaster-DetailrespectedLast run1,284,911 removed

Learn more about Data Retention

Privacy rights

Privacy Rights Automation

DSARs at scale across all objects

1-click DSAR fulfillment
30-day SLA compliance built-in
Full audit trail for every request
Covers Sales, Service, and Marketing Cloud

Learn more Flip to see the queue

Privacy rights queue 30-day SLA · 0 overdue

✓DSAR #2291 · Erasure · Sales + Service + Marketing4 min
✓DSAR #2288 · Access export · 14 objectsaudit trail
…DSAR #2294 · Rectification · Contact + Caseday 3 of 30
✓Consent withdrawn · Marketing Cloud syncimmediate

Regulations activeGDPR · CCPA · HIPAA · UK GDPRManual cost avoided$1,524 per request

Learn more about Privacy Rights Automation

Also includesMOPS Hub Consent Management PII Discovery Policy & Notice Management

How it works

From org audit to a compliant org in three weeks.

Configuration, not code. Our team runs the audit, you approve the policies, the package does the rest inside your org.

Discover every sensitive field

PII Discovery scans standard and custom objects and classifies fields by regulation: GDPR personal data, HIPAA PHI, CCPA categories. Contact, Lead, Account, and Case come pre-mapped.

Objects scanned214Fields classified1,872Custom objects12

SSNDate of birthDiagnosisIncomeEmailStageClose date

Approve policies, not Apex

Masking rules, retention windows, and privacy-rights workflows are configured per object and per regulation. You review them in Salesforce Setup. No sprint, no custom code, no governor-limit surprises.

Contact.Birthdateshift within age bracketSemantic

Contact.SSN__cformat-preserving substituteMask

Case (closed > 6y)archive then delete, cascadeRetain

DSAR: erasureSales + Service + MarketingAutomate

Run natively, prove it in the audit trail

Batch jobs execute inside your org at up to 5M records per hour, respect Master-Detail relationships, and write a complete audit record for every masked field, deleted record, and fulfilled request. Typical timeline below.

Workstream

Week 1

Week 2

Week 3

Org audit

Discover & classify

Policies

Configure

Validation

Validate

Go-live

Production

Agentforce Compliance

Sandbox data for Agentforce: a two-sided compliance trap.

When developers build and test Agentforce agents in sandboxes, they work against sandbox data. If that sandbox is a copy of production, which it usually is after a refresh, the LLM reads live customer records: names, dates of birth, financial history. Every test run, every prompt cycle, processes real PII in an environment your entire dev team can access.

The instinctive fix is masking. But naive field substitution changes semantic meaning. Replace a date of birth so a minor becomes an adult, and the agent draws a different compliance inference. Mask an income range into the wrong tier, and a loan recommendation produces invalid results. Your test environment no longer reflects production behavior.

DataMasker uses semantic masking. Names become different but plausible names. Dates shift within the same age bracket. Amounts substitute within the same value tier. The agent trains on data that is structurally and contextually identical to real data, without containing real data.

See how CC supports Agentforce

The semantic masking difference

What changes, and what must stay the same for AI inferences to hold.

Field

Production

Masked sandbox

Name

Priya Raman

Noor Ahmadi

Date of birth

14 Mar 1989

02 Jul 1988

Annual income

$84,500

$81,900

Credit score

712

704

Same age bracket, same income tier, same score band. The agent’s inference is unchanged; the person is not identifiable.

Production PII removed from sandbox, no real customer data in dev environments
Age brackets preserved, a minor masked as a minor, not randomly as an adult
Value tiers maintained, income ranges, scores, and amounts substitute within the same band
Format fidelity, names look like names, emails like emails, dates behave like dates
Naive field replacement changes inference context, and produces unreliable AI results

Why 100% native

Your data never leaves Salesforce.

Every tool that moves data outside Salesforce creates a new attack surface and a new obligation. Cloud Compliance is a managed package: Apex, hosted in your org, governed by your permissions.

Inside the org boundary. Nothing crosses it.

APIs written in Apex, hosted in your org, governed by your Salesforce permissions. No outbound calls. No data copies. No middleware.

Your Salesforce org boundary

Cloud Compliance managed package (Apex)

DataMasker
Data Retention
Privacy Rights
Consent
PII Discovery
MOPS Hub

Governed by your profiles & permission setsBatch jobs respect governor limits

No data export

All processing happens inside your Salesforce org. No external endpoints. No data movement.

No middleware

Native Apex managed package: no integration layer, no additional servers to secure.

107

Regression tests per release

240 hours of testing minimum before anything reaches your org.

Governor-limit safe

Built for Salesforce's execution constraints. Batch processing respects all platform limits.

AppExchange certified

Every release passes Salesforce AppExchange Security Review: not a badge, a gate.

vs. Salesforce ShieldShield encrypts at rest. Authorized users still see everything through the UI, SOQL, and reports. DataMasker masks the actual field values before developers access the environment. They cover different risks; most orgs need both. Full comparison
vs. off-platform toolsThird-party compliance tools that extract data from Salesforce create new GDPR Article 28 obligations. Cloud Compliance processes everything within your org boundary.
Enterprise pricingAt enterprise scale, some privacy compliance alternatives can exceed $300,000. Cloud Compliance caps in the five figures, with faster deployment and broader object coverage.

One toggle per regulation. Coverage ships before enforcement.

From the field

What architects say before they buy.

Unedited, from discovery calls with enterprise Salesforce teams. Pick a call, or let it play.

RecDiscovery call 14 · 12:41 · Sandbox access

When we copy the data into full copy Sandbox, any developer who can get access, they can see everything, all the PII data.

Questions

What buyers ask before the demo.

Straight answers on architecture, timelines, and cost. Anything else, ask Clance in the corner.

What is Cloud Compliance?Overview

Cloud Compliance is a 100% native Salesforce AppExchange platform for data privacy and compliance. It automates GDPR, CCPA, HIPAA, UK GDPR, and 10+ other regulations through sandbox data masking, privacy rights automation, and data retention — entirely within your Salesforce org, with no data movement to external servers.

Is Cloud Compliance 100% native on Salesforce?Architecture

Yes. Every product is an AppExchange managed package that runs entirely within your Salesforce org. No external servers, no data movement outside Salesforce, no additional cloud infrastructure to manage or secure.

Does Salesforce Shield already protect sandbox PII?Security

No. Shield encrypts data at rest. Authorized users still see everything through the UI, SOQL, or reports, whether Shield is enabled or not. Sandbox masking is a separate problem: it requires replacing real values with realistic substitute data before developers access the environment. DataMasker handles this.

How long does implementation take?Deployment

Most customers achieve production go-live within 3 weeks. All Cloud Compliance products are configuration-driven, no custom Apex development required. Our implementation team handles the org audit to identify sensitive fields, sets up policies aligned with your compliance requirements, and validates masking or deletion logic against your actual data structure. Standard objects like Contact, Lead, Account, and Case are pre-configured. Custom objects and complex hierarchies may extend the timeline by 1–2 weeks.

How much does a DSAR cost to process manually?Privacy Rights

Manual DSAR processing costs $1,524 on average (Gartner, 2023). Captain Compliance reports complex cases reaching $28,000 (2024). Each request requires manual search across Contacts, Cases, Contracts, Opportunities, and Marketing Cloud. Privacy Rights Automation reduces this to a single click with a full audit trail.

How does this compare to building it ourselves with Apex?Deployment

Custom Apex compliance projects take months. Cascade delete logic alone (deleting across related objects without destroying business data) can consume a full sprint cycle before you've covered a single regulation. Then you own the maintenance forever. Cloud Compliance ships in 3 weeks and updates automatically with each regulation change.

What regulations does Cloud Compliance cover?Compliance

Cloud Compliance covers GDPR, CCPA/CPRA, HIPAA, UK GDPR, PIPEDA, FINRA, India DPDP, LGPD, EU AI Act, and SOC 2 compliance requirements. Each regulation includes pre-configured deletion, retention, and privacy rights workflows built into Privacy Rights Automation. When new regulations enforce, we ship coverage updates before enforcement deadlines take effect. You can activate new regulations in Privacy Rights Automation with a single toggle, no new product purchase required.

Book a demo

See it run on your own sandbox.

Thirty minutes. We show you exactly how masking, retention, or privacy rights work for your compliance requirement, on your data structure. Your data never leaves your environment.

Book a demo View pricing

No data leaves your org3-week typical go-liveFive-figure pricing cap