Support
We're here to help you get the most out of Cloud Compliance.
Documentation
Browse product knowledge bases for DataMasker, Data Retention, Multi-Org Hub, and Consent Management.
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Find answers to frequently asked questions about our products and services.
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Can't find what you're looking for? Our support team is ready to help.
Email Support
Support Hours
Monday – Friday, 9am – 6pm EST
What our support covers
Cloud Compliance support is available for all licensed customers across every product in the suite. Our team handles installation, configuration, upgrade, and compliance workflow questions.
Installation & setup
Assistance installing managed packages from AppExchange and completing first-run configuration for your Salesforce org.
Policy configuration
Help building retention policies, masking rule sets, DSAR workflows, and consent capture configurations.
Upgrade guidance
Support through version upgrades, release note review, and validating post-upgrade behaviour in sandbox.
Compliance workflow questions
Guidance on mapping GDPR, CCPA, HIPAA, and other regulatory requirements to specific product features and settings.
For sales enquiries, new licences, or billing questions, contact sales@cloudcompliance.app. To book a product demo, visit the Book a Demo page.