Salesforce orgs a single enterprise may operate across functions, channels, regions, and acquisitions
Multi-org is not an accident, it's often the right architectural decision. Sales, Service, and Marketing run on separate orgs. B2B and B2C have different data models. AMER, EMEA, and APAC each need data sovereignty. And every acquisition adds another org to the estate. When a GDPR RTBF request arrives, every one of those orgs must respond, simultaneously, without manual coordination.
One deletion request. Dozens of orgs. No coordination.
Salesforce orgs a single Fortune 500 enterprise may operate
Your Salesforce estate is fragmented: acquired company orgs, regional CRMs, departmental Service Cloud instances, and sandbox farms. Each org holds customer data independently. When a GDPR RTBF or CCPA deletion request arrives, every relevant org must process it. Your team has no automated way to coordinate that at scale.
GDPR response window for confirming RTBF execution
GDPR requires controllers to confirm erasure without undue delay and within one month. With manual coordination across dozens of orgs, meeting that deadline is operationally impossible at scale. A single missed org creates a compliance failure: GDPR fines reach €20 million or 4% of global annual turnover.
centralized audit records when deletion is coordinated by email
When DSAR coordination happens over email and spreadsheets, there is no unified audit trail. Regulators and internal auditors cannot verify that deletion was complete across all orgs. Each org has its own records, or no records at all. An audit becomes a forensic exercise across every silo. MOPS Hub creates a single, complete audit log in your Hub Org for every DSAR across every spoke.
Set it up once in the Hub App. Every Spoke App executes locally.
Two-App Architecture
Two separate AppExchange apps work together. The Hub App (installed in your Hub Org) orchestrates requests across the enterprise. The Spoke App (installed on every business org) processes privacy and security requests locally within its own security boundary.
Secure Org-to-Org Authentication
Each Hub-to-spoke connection uses Salesforce Connected App OAuth. No shared credentials. No password exchange. Every callout is logged in the Hub audit trail with timestamp and confirmation status.
Enterprise Dashboard
Real-time processing status across every connected spoke org. Filter by request type, regulation, date range, or org. One screen shows compliance completeness across your entire Salesforce estate.
REST & APEX API + External Portal Integration
Connect external DSAR master systems, OneTrust, Osano, or home-grown portals, directly to your Hub via REST/CC API. Subject requests flow in; deletion confirmations flow out. Fully documented API, no custom middleware.
Privacy & Security Use Cases
Beyond RTBF: the Spoke App handles portability requests, consent and opt-in management, sandbox data masking, ringfencing, legal hold, and user de-provisioning across orgs and sandboxes for DLP, all orchestrated from the Hub.
Turnkey Deployment
Pre-built orchestration flows, documented onboarding playbook, and guided spoke-org connection setup. Install the Hub App once, connect each Spoke App via Connected App OAuth. Go live in weeks, not months.
The third enterprise hub strategy, after Customer 360 and CI/CD.
Privacy + Security, Both Orchestrated
MOPS Hub covers both sides of the multi-org compliance challenge. Data Privacy: RTBF, portability, consent management. Data Security: sandbox masking, ringfencing, legal hold, user de-provisioning. One hub strategy for the entire compliance surface.
Audit-Ready Across the Enterprise
Every request, DSAR, masking job, legal hold, its origin, processing steps, and completion, is logged in the Hub. Single audit trail for your entire Salesforce estate, regardless of org count. Supports GDPR, CCPA/CPRA, and HIPAA audit requirements.
Fits Your Multi-Org Reality
Multi-org happens by design, by function (Sales/Service/Marketing), by channel (B2B/B2C), by region (AMER/EMEA/APAC), or by acquisition. MOPS Hub meets each pattern. Pair with Privacy Rights Automation for single-org DSARs or Data Retention for automated record lifecycle management.
Regulations driving multi-org DSAR orchestration
MOPS Hub supports the compliance workflows that apply to multi-org Salesforce estates. Automates processes. Does not guarantee outcomes.
General Data Protection Regulation
Article 17 Right to Erasure applies across all systems and sub-processors holding EU resident data, including every Salesforce org in your estate.
California Consumer Privacy Act / California Privacy Rights Act
CCPA deletion requests must cover all systems holding California resident data. Multi-org Salesforce estates require coordinated deletion across every relevant org.
Health Insurance Portability and Accountability Act
Minimum necessary standard and access controls apply across all environments where PHI is held. Each org in a multi-org Health Cloud estate requires independent compliance.
UK General Data Protection Regulation
Post-Brexit data protection obligations mirror GDPR Article 17. Enterprises operating both EU and UK orgs must orchestrate deletion across both jurisdictions.
Lei Geral de Proteção de Dados
Brazil's LGPD grants data subjects the right to deletion. Enterprises with Brazilian Salesforce orgs must include them in DSAR orchestration workflows.
US State Privacy Law Patchwork
Virginia, Colorado, Connecticut, and 15+ additional US states have enacted deletion rights. Multi-org orchestration ensures each state's residents are covered regardless of which org holds their data.
Key Takeaways
Two AppExchange apps: Hub App orchestrates, Spoke App executes locally in each org
Privacy use cases: RTBF, portability DSARs, consent and opt-in management
Security use cases: sandbox masking, ringfencing, legal hold, user de-provisioning across orgs
Connects to external DSAR portals: OneTrust, Osano, or any REST-capable system
Enterprise dashboard: real-time status across all spoke orgs in one screen
100% native, Hub-to-spoke communication via OAuth, no data leaves your Salesforce estate
Frequently Asked Questions
Complete Your Privacy Infrastructure
Privacy Rights Automation
DSAR processing within a single Salesforce org
Data Retention Manager
Automated retention policy enforcement
Financial Services Compliance
FINRA-ready compliance for FinServ teams
GDPR Compliance
Automate GDPR RTBF and data subject rights