Customers update their consent anytime, anywhere. Feel in control of Opt-ins/Opt-outs for every purpose their data is collected.
Enterprise-wide repository for all communication preferences. Enable consistent brand experience & compliance.
Create marketing segments based on a variety of criteria for granular preference management. Enabled by Salesforce Data models.
Customer opt-out preferences are often not shared across Marketing, CRM, and other apps. This causes an inconsistent brand experience and violates privacy and anti-spam laws. Our Consent Management product is a unified repository build in Salesforce to address this challenge. Deliver a better brand experience and avoid fines.
Customers will feel respected that their consent and opt-ins are honored at every step.
Cloud Compliance automatically creates and matches Salesforce’s Individual records to Leads, Contacts, Users, and Personal Accounts.
This Individual is then associated with all consent and communication preference records.
Sales, Support, and Marketing can connect on channels that customers and prospects prefer.
Cloud Compliance enables an enterprise-wide repository for Email, Phone, Text/SMS, Social, and other communication preferences.
Consent APIs enable easy integration with AppExchange packages and other applications.
Customers and prospects have full control to Opt-In or Out of every channel and purpose.
The Cloud Compliance Privacy Center is customizable for the brand, region, language, and others.
Also, it is designed to work with the free edition of Salesforce Communities, thus saving licensing fees.
Marketers can fearlessly run campaigns knowing that only opt-in subscribers will be emailed.
Cloud Compliance assists with the sync of email opt-ins across common E-Mail solutions like Marketo, Marketing Cloud, Pardot, and Mailchimp.
This enables dynamic management of campaign opt-in/out for CANSPAM and other anti-spam and privacy laws.
