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Non-profit & Public Sector

“The Norwegian Refugee Council (NRC) takes privacy and security seriously. At the same time, we want to give you the best possible user experience when you visit our website.”

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About Norwegian Refugee Council

The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee.

 

They work in crises in more than 30 countries, where they help save lives and rebuild futures.

Challenge

NRC maintains over 500k plus consents records which needs to be auto created in Salesforce during Contact imports and also want their Contacts to self-serve consents in future lifecycle.

 

To build an auto creation & self-service consent solution on Salesforce will consume more than 200 hrs of Consultancy.

 

As a result they were looking for a product which is ready to use and scalable to handle their Consent traffic.

How Cloud Compliance helped Norwegian Refugee Council

Cloud Compliance’s Auto Consent creation feature helped NRC to automatically create mass consents and the Self-service Consent component was leveraged so that NRC’s Contacts can create/update their consents from anywhere.

Results

Cloud Compliance has helped NRC’s Contacts to self-serve Consents from anywhere too without using any Salesforce Community License.

 

This helped NRC in saving license costs.

Solutions Used

GDPR – Consent Management, Privacy Right Automation, Data Retention, Sandbox DataMasker